This Privacy Policy governs the manner in which Box Planner collects, uses, maintains and discloses information collected from users (each, a "User") of the www.box-planner.com website ("Site"). This privacy policy applies to the Site and all products and services offered by Box Planner.

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities. We take care to keep this information secure and prevent any unauthorized access or unlawful use of it as described in the “Security” section below.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system, the Internet service providers utilized, the amount of time you spend on the Site, the pages on the Site that you view and other similar information. We may also aggregate information collected from our users (such as the number of users in a particular region or having particular characteristics).

How we use collected information

Box Planner may collect and use Users personal information for the following purposes:

• To improve customer service
  Information you provide helps us respond to your customer service requests and support needs more efficiently.
• To personalize user experience
  We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
• To improve our Site
  We may use feedback you provide to improve our products and services.
• To process payments
  We may use the information Users provide about themselves when placing an order only to provide service to that order. To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection. We do not share this information with outside parties except to the extent necessary to provide the service.
• To send account updates
  To provide you with notices about your account, including expiration and renewal notices.
• To run a promotion, contest, survey or other Site feature
  To send Users information they agreed to receive about topics we think will be of interest to them.
• To send periodic emails
  We may use the email address to send them information and updates pertaining to their order. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, they may do so by contacting us via our Site.

Security - How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others.
We will only share your personal information as described below, unless you have specifically consented to another type of use, either at the time the personal information is collected from you or through some other form of consent from you.

We may disclose your personal information:

• To contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
• To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Represent's assets, whether as a going concern or as part of a bankruptcy, liquidation, or similar proceeding, in which personal information held by Represent about our users is among the assets transferred.
• To fulfill any purpose for which you provide it.
• To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
• To enforce or apply our contract terms and conditions, including for billing and collection purposes.
• To investigate suspected fraud, harassment or other violations of any law, rule or regulation, or the policies for the Site.

We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.
Web browser cookies

Our Site may use "cookies" to enhance User experience. We may place small data files on your device or device hard drive known as “cookies” or a similar type of file (such as clear gifs, web beacons, tags, etc.) for the purpose of facilitating and enhancing your communication and interaction with the Site. Many websites use cookies for these purposes. Cookies are also used to collect general usage and volume statistical information. We use this information internally, to help us maintain and enhance the efficiency and usefulness of the Site. We may also use and place cookies on your device from our third party service providers in connection with the Site, such as an analytics provider that helps us manage and analyze Site usage. We also use session ID cookies and persistent cookies. A session ID cookie expires when you close your browser. Our persistent cookies may remain active on your device for up to 1-3 years (depending upon the purpose of the cookie) or until you delete them manually. We set a persistent cookie to enable us to track and target the interests of users to enhance the services we provide. Cookies and similar items are not used by us to automatically retrieve personal information from your device without your knowledge. If you do not wish to receive cookies or want to restrict them or flush them from your device, you may do so by changing the settings on your computer or browser accordingly, in which case you may still use our Site, but it may interfere with some of its functionality.

Data Retention We retain your personal information, if provided by you through the Site, for as long as your inquiry is active (as determined by us) and for a reasonable time thereafter, or if applicable, for as long as you remain on our marketing list. We also may retain your personal information for a longer period of time on the basis of our legitimate interests in providing our Services to you or as necessary to comply with our legal obligations, to resolve disputes, and to enforce our agreements. Even if we delete some or all of your personal information, we may continue to retain and use aggregated or anonymous data previously collected so that it can no longer be used for personal identification and/or anonymize or aggregate your personal information. Please note that we will not be liable for disclosures of your data due to errors or unauthorized acts of third parties.

Other Sites As a convenience to you, we may provide links to third party websites from within the Site. We are not responsible for the privacy practices or content of these third party sites, and by providing a link we are not endorsing or promoting such third party sites. When you link away from our Site, you do so at your own risk. We encourage you to read the policies and terms of every website you visit.

Social Networking Services The Site may integrate with social networking services. You understand that we do not control such services and are not liable for the manner in which they operate. While we may provide you with the ability to use such services in connection with our Site, we are doing so merely as an accommodation and, like you, are relying upon those third party services to operate properly and fairly. You should be aware that personal information which you voluntarily include and transmit online in a publicly accessible blog, social network or otherwise online may be viewed and used by others. We are unable to control such uses of your personal information, and by using such services you assume the risk that the personal information provided by you may be viewed and used by third parties.

Information relating to Children Our Site is designed for those 16 years of age and older. We do not knowingly collect information from anyone under the age of 16. If we are made aware that we have received such information, or any information in violation of this Privacy Policy, we will use reasonable efforts to locate and remove that information from our records. In the case of residents of the European Union, we do not collect information from anyone under the age of 16 except with parental consent, subject to an EU member state providing by law for a lower age (not below 16 years).

Communications with Box-Planner By providing your email address to us, you expressly consent to receive emails from us. We may use email to communicate with you, to send information that you have requested or to send information about other services provided by us, provided that, we will not give your email address to another party to promote their products or services directly to you except as set forth in this Privacy Policy.

Do Not track Signals Please note that we do not respond to or honor “do not track” signals or similar mechanisms transmitted by web browsers.

Your European Union Privacy Rights If you are a resident of the European Union, you have certain additional rights with respect to your personal information under the General Data Protection Regulation (Regulation (EU) 2016/679) (the “GDPR”), including the following:

• The right of access to your personal information.
• The right to rectify your personal information if it is incorrect or incomplete.
• The right to have your personal information erased (“right to be forgotten”) if certain grounds are met.
• The right to withdraw your consent to our processing of your personal information at any time (if our processing is based on consent).
• The right to object to our processing of your personal information (if processing is based on legitimate interests).
• The right to object to our processing of your personal information for direct marketing purposes.
• The right to receive your personal information from us in a structured, commonly used and machine-readable format, and the right to transmit your personal information to another controller without hindrance from us (data portability).

You may contact us at office@box-planner.com to exercise any of the above rights. We may request specific information from you to confirm your identity, and in some circumstances we may charge a reasonable fee for access to your personal information. Furthermore, if you believe that our processing of your personal information is inconsistent with your data protection rights under the GDPR and we have not adequately addressed your concerns, you have the right to lodge a complaint with the data protection supervisory authority of your country.

Changes to this privacy policy

Box Planner has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
office@box-planner.com
www.box-planner.com
XF3 GmbH Elly-Staegmeyr-Str. 20 80999 Munich
office@box-planner.com

This document was last updated on May 22, 2018